TISTA Science and Technology is seeking a Business Analyst, Sr w/focus in the DevOps space, who will work as a liaison between customers and subject matter expert in order to elicit, analyze, communicate, and validate requirements and business processes. Prepares and/or maintains detailed documentation pertaining to programming, systems operations, and requirements. Translates business specifications into the programmer, data scientist, and end-user documentation. Achieves and maintains subject matter expertise relevant to functional areas.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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• Responsible for creating/updating documents required as part of an agile system development life-cycle including requirements document, user stories, detailed functional specifications, technical design input, process documents (such as SOP's, guidelines, process models, and validation master plans), etc
• Able to breakdown requirements into user stories with acceptance criteria
• Write detailed Requirements for related Epics/Feature/Stories and able to transition them into acceptable criteria.
• Gathers business requirements through a variety of techniques such as work sessions, meetings, and interviews
• Analyzes and documents client complex business requirements and processes; communicates these requirements to appropriate parties and get signoff
• Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions
• Contribute to and manage small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects
• Facilitate meetings and discussion as needed for diverse and senior groups of government stakeholders and multiple contractor subject matter experts
• Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads
• Develop functional and non-functional testable business requirements/user stories
• Support business by becoming a Subject Matter Expert for applications and standards
• Coordinate with the technical development team to ensure complete understanding of functional specifications
• Assist with development of education & outreach materials including user guides and other external communications

• 10 yrs relevant experience in

  o IT Operations and Maintenance (O&M)

  o Service Supplier/Vendor management

  o IT Service Management (ITSM)

  o ITIL framework 

  o Process mapping

  o Functional Decomposition of IT O&M functions

  o Identify and Assess Direct and Indirect O&M activities

• Experience in Data Analytics
• 2 - 3 years experience in the DevOps space
• Experience in a customer–facing role, including comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements
• Experience with working with developers to translate business needs into user stories
• Experience working on Federal programs that are of high priority, visibility, and public-facing
• Experience with Agile delivery programs
• Must be able to work quickly with a high degree of accuracy with cross-functional teams
• Able to work under minimal supervision, act independently and exercise an expert level of decision-making capability
• Excellent writing skills and ability to produce polished written products
• Demonstrated ability and experience using Microsoft Office Suite

 Education 

• Bachelor’s degree in finance, accounting, computer science or other relevant discipline

Clearance: 

• The ability to pass a Tier 2/Modest Background Investigation

Location

•  Remote, USA

Pay Range

• This position ranges from $51,145 to $75,625.
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/