Are you a Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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• Coordinate communications with onsite points of contact regarding all DCIM activities and conduct technical and non-technical project coordination meetings with stakeholders
• Estimate level of effort for both DCIM personnel and support contractors to successfully complete datacenter survey
• Travel to remote regional CONUS locations (up to 50%) to complete datacenter surveys
• Conduct and/or validate inventory documentation on all VA IT equipment hardware (servers, virtual hosts, storage devices, switches, firewalls, etc.) within datacenters using a combination of logical and physical tools and methods
• Document the physical configuration of the data center and all equipment, hardware, furniture, and similar within the space
• Coordinate activities of support contractors and ensure complete gathering of relevant onsite data is completed
• Translate physical site documentation into logical drawings, spreadsheets, and other electronic formats for inclusion into DCIM product

• Interpersonal communication
• Technical communication
• Attention to detail
• Understanding of implied tasks and interdependencies
• Integration of complex data into consistent, organized data sets using standard office software (Microsoft Office)
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
• Additional standard office software proficiency
  • Microsoft PowerPoint
  • Microsoft Visio
  • Microsoft Teams
  • Trimble SketchUp
• Datacenter management and/or operations experience
• Network management and/or hardware experience
• Server management and/or hardware experience
• Datacenter electrical and/or cooling experience
• Experience with data center infrastructure management software (Examples)
  • Commscope iTRACS
  • Nlyte – NAO
  • Sunbird
• Travel will be required, up to 50%
• During normal non-travel work hours, work is mostly performed in an office location and this position is mostly sedentary, requiring the ability to perform work seated at a desk during the daily tour of duty
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
  • Frequently communicates with their peers and customers within and outside of the Department of Veteran’s Affairs. Must be able exchange accurate information in these situations
  • Must be able to remain in a stationary position 50%
• While in office location and while conducting onsite surveys during travel, gathering data of onsite data centers will be necessary
  • Constantly positions self to obtain information from IT equipment, including inside rack cabinets, under desks and in server closets which may include the requirement to access constricted spaces
  • Occasionally ascends/descends a ladder to evaluate IT equipment/infrastructure in raised spaces
  • Ability to traverse raised tiles floors which are occasionally unsteady
  • Occasionally moves equipment up to 50 lbs to facilitate access to blocked areas in data center
  • Ability to remain in a standing position for as many as eight (8) hours a day

Preferred Certifications

• ITIL (Information Technology Infrastructure Library) v3
• Industry server, OS, network, data center, or infrastructure certifications

Education:

• Bachelor’s degree in computer science, electronics engineering or other engineering or technical discipline and 5+ years’ work experience
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance: 

• The ability to pass a Tier 2/Modest Background Investigation 

Location:

• Department of Veteran's Affairs (100% On-site)
• Monday - Friday  (8:00 AM - 4:30 PM EST Time)
• Philadelphia Information Technology Center
• 5000 Wissahickon Ave.,
• Philadelphia, PA 19144